Cancellation Policies
Our cancellation fee will be determined at the time you cancel. Once you have booked our staff we will not book any other clients for that time frame. Consequently we cannot re-book our staff and you will be charged the following cancellation fee.
All booked visits that are cancelled will be charged a 25 % fee.
Current Clients that use OC Pet Companions weekly will be charge the price of the next visit.
Return Early Policy
One you have booked our time we reserve our staff exclusively for you and cannot recover that time with a new booking. We offer no refunds or credits for early returns.
Holiday Vacation clients will be required to pay a deposit of 25% due upon booking your pet care services. The balance of the bill will be due one week before the sit.